Frequently Asked Questions (FAQs)

A newly installed SSD may perform slower than expected if your system is not booting from the new drive, the SSD is installed in a slower M.2 slot, required drivers or firmware updates are missing, or BIOS settings have changed during installation.

Read the full troubleshooting guide in Why is my PC Slow After Installing my New SSD?

SSD lifespan can be affected by factors such as heavy write workloads, frequent data rewriting, high operating temperatures, and the total amount of data written to the drive. Repeatedly writing and erasing large amounts of data can contribute to NAND flash wear over time.

For more details, read 4 Reasons You Might be Killing Your SSD Early.

The amount of SSD storage needed for gaming depends on your gaming habits and the size of your game library. For most gamers, a 2TB SSD is a good choice because it provides enough space for the operating system, updates, applications, and multiple AAA games.

Learn more about gaming SSD capacity in Huge AAA Games Mean All Gamers Need More Space.

You can upgrade your laptop storage by installing a new internal SSD, using an external SSD, adding an SD card if supported, or using another compatible expandable storage solution. For laptops with soldered storage or difficult-to-open designs, an external SSD is often the easiest way to add more capacity without replacing the internal drive.

Learn more in How to Upgrade Laptop Storage Without Installing a New SSD.

To secure erase an SSD, you can use an SSD manufacturer’s secure erase or sanitize tool, a built-in BIOS/UEFI secure erase function, or compatible third-party software. These methods are designed to erase the data stored on the SSD and help prevent previously stored files from being recovered.

For more details, read How to Make Your SSD Data Unrecoverable.

Before selling or giving away an SSD, you should remove all personal data and make sure important files cannot be recovered. Simply deleting files or performing a factory reset may not completely erase the data. A secure erase is the recommended way to permanently remove information before transferring ownership.

For a detailed guide, check out How to Prepare Your SSD Before Selling or Recycling.

Absolutely. With the BIWIN Huizhou facility expected to pack 120,000 pcs of 12-inch wafers monthly and strategic investments in cooperation, we assure on-time delivery and reliable productivity.

If your order is delayed or lost during transit, please contact Support@biwintech.com for further assistance.

For exchange inquiries, please contact us at Support@biwintech.com.

To file a warranty claim, email Support@biwintech.com with your purchase details, or submit a request through our Customer Support Center. Our team will assist you throughout the process.

For return eligibility and instructions, please contact us at Support@biwintech.com.

Yes, we sure do. Shipping costs and delivery times depend on your location.