Frequently Asked Questions (FAQs)

Absolutely. With the BIWIN Huizhou facility expected to pack 120,000 pcs of 12-inch wafers monthly and strategic investments in cooperation, we assure on-time delivery and reliable productivity.

If your order is delayed or lost during transit, please contact Support@biwintech.com for further assistance.

For exchange inquiries, please contact us at Support@biwintech.com.

To file a warranty claim, email Support@biwintech.com with your purchase details, or submit a request through our Customer Support Center. Our team will assist you throughout the process.

For return eligibility and instructions, please contact us at Support@biwintech.com.

Yes, we sure do. Shipping costs and delivery times depend on your location.

Yes, BIWIN provides bulk and wholesale options for businesses. Please contact our sales team via our contact page for more information.

If you believe that your intellectual property rights have been infringed, please contact Support@biwintech.com.

BIWIN boasts over 17 service centers worldwide, covering 39 countries and regions. This extensive network allows us to respon

We employ a vertically integrated operational model, leverage MES 4.0 for product lifecycle management, and utilize controlled BOM processes to ensure the highest standards of quality.

Our R&D system encompasses a complete project management loop from demand to delivery, boosting our competitiveness. We emphasize collaborative cooperation and technology sharing, ensuring our designs are experience-driven and innovative.

Yes, Mainstream products are known for their reliable performance, which is essential for content creation and remote work. Features such as high storage capacity, efficient data transfer rates, and compatibility with a variety of devices make them well-suited for these demanding tasks.